Order never arrived. Customer service wrote back that there was a shipping error and they would reship the package but I never received tracking or delivery of the replacement order either. I haven't heard back after requesting a follow-up on the replacement, but I did get an email asking me to review the products, so here I am. I want to love them- if I ever actually get them.
Store owner replied: Hi Cassandra, We wanted to hop on here. We're so sorry that your experience didn't start off on the right foot. We had been in communication throughout this process and confirmed that a replacement order had been shipped. We're also happy to confirm that you ultimately received your products and were issued a full refund. We truly hope this helped rectify the situation
